Enjoying a substantial lead
Advanced systems and in-depth knowledge of global trade enables Value Logistics’ Clearing and Forwarding Division to maintain a substantial lead in the provision of services to some of the country’s largest and most prestigious importers and exporters.
in a heavily traded market, Value has succeeded in differentiating itself through the provision of end-to-end clearing and forwarding services utilising a global network of forwarders to ship goods from any country in the world by means of the company’s wholly-owned supply chain.
As a result, the company exerts full control over each stage of the import or export process while ensuring speedy compliance with foreign countries duties and other requirements. In addition, ownership of the entire supply chain ensures visibility at every stage of the import or export process and clients are provided with real-time communication regarding the whereabouts of their goods.
Through our Hong Kong Office we are able to give our clients the kind of advice they need to successfully import goods from the Asian region
Divisional director, Stephen Segal, says rather than trying to compete on rates against over 500 other clearing and forwarding agents, the company chooses to make service its top priority to provide faster, trouble-free import assistance.
“We feel that price and cost are worlds apart as delays at any of the many points along the way take time and can erode profitability. When it comes to Customs Clearing, expertise is of prime importance as mistakes can cost the importer financially and can lead to penalties for nonconformance, storage for late clearance and potential loss of sales as a result of late stock arrival. What’s more, unsuspecting clients out there often do not pick up errors and continue to pay unnecessary yet substantial charges.”
Choosing the right options in terms of compliance with legal complexities, SARS requirements, route maximization, bonded and warehousing, as well as clearing and distribution will lead to quicker delivery times and substantial all-round savings. As a member of the South African Association of Freight Forwarders (SAAFF), Value Logistics’ Clearing and Forwarding remains up-to-date with all relevant information and is able to adapt and advise clients of changes in requirements.
“As we are in the loop regarding global trade requirements, we ensure that unnecessary duties or other charges are avoided along the way which saves our clients money. Our company’s network of more than 190 forwarders around the world also means that we are able to provide a seamless door-to-door service if required”, Stephen emphasizes.
On a global scale, the company has the right partners in place to ensure they have the edge in terms of finding the best routes. In growing markets such as China, South Africa’s largest trading partner since 2010, the company has opened a dedicated office to provide clients with an improved service resulting from its local knowledge and understanding of cultures and business principals.
“Through our Hong Kong Office we are able to give our clients the kind of advice they need to successfully import goods from the Asian region and provide a more nurturing and guiding service that will allow them to more safely import goods while reducing duties and fees.”
Another very real advantage for customers, when goods arrive in this country, is that Value Logistics’ full service offering is available to clients to ensure they have the right solution for their requirements. This includes the company’s intermodal freight division which leverages the best of rail and road transport to provide reliable and cost effective transport of landed goods. The service includes all documentation as well as railing all full and empty containers from Transnet terminals to and from the point of consumption.
Simultaneously, clients may choose to make use of the company’s container storage service for full or empty containers with delivery to and from points and container terminals when required. Container storage depots are situated around the country in Port Elizabeth and Boksburg , with similar depots planned for other major centres in the near future.
“Not many other clearing and forwarding companies can claim to have anything like the sort of infrastructure and transport set-up we do,” Stephen asserts.
Not many other clearing and forwarding companies can claim to have anything like the sort of infrastructure and transport set-up we do
With a large fleet of truck trailer combinations available from Value Logistics’ Linehaul Division, clients are able to arrange transport to all major centres in South Africa and across borders to neighbouring countries. All vehicles have satellite tracking and are fully monitored 24 hours per day.
“Whatever our clients need, we are there to ensure that every product is taken from source to destination in the safest, most efficient manner, every touch point, every milestone, every step of the way” Stephen concludes.